Privacy Policy
Last updated: January 20, 2026
Loadlink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Shopify application ("App").
1. Information We Collect
When you install and use our App, we may collect the following types of information:
- Store Information: We collect your Shopify store name, domain, and email address to identify your account and provide services.
- Order Information: We access order details (shipping address, items, weight) to generate shipping quotes and book freight services.
- Usage Data: We may collect information about how you interact with our App to improve our services.
2. How We Use Your Information
We use your information solely for the purpose of providing shipping and logistics services:
- To generate real-time freight quotes from our carrier network.
- To book freight consignments and generate shipping labels.
- To communicate with you regarding your shipments and support requests.
3. Data Sharing
We share necessary shipment details (address, weight, dimensions) with our carrier partners to facilitate the delivery of your goods. We do not sell your personal information to third parties.
4. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at support@loadlink.com.au.